Visitor Information
Supporting Our Patients Through Your Presence
We appreciate your support of our patients. Family and friends play an important role in the healing process, and we welcome your presence.
Visiting Guidelines
To ensure a comfortable environment for all patients, we ask visitors to observe the following guidelines:
General Visiting Hours
•Weekdays: 9 AM – 8 PM
•Weekends: 10 AM – 4 PM
Note: Visiting hours may vary based on patient condition or medical needs. Please check with our staff for any restrictions.
Number of Visitors
To maintain a peaceful environment, we kindly request:
- •Limit of 2-3 visitors per patient at a time
- •Visitors should be respectful of other patients' privacy
- •Children under 12 must be supervised by an adult at all times
For the Health & Safety of All
Please do not visit if you:
- ✗Have a fever or feel unwell
- ✗Have a contagious illness (cold, flu, stomach virus, etc.)
- ✗Have been exposed to COVID-19 or other communicable diseases in the past 14 days
These precautions help protect our patients, especially those with compromised immune systems.
Visitor Amenities
Wi-Fi Access
Complimentary wireless internet is available throughout our facility. Ask our front desk staff for access information.
Waiting Area
Our comfortable waiting area provides:
- • Seating for families
- • Reading materials
- • Complimentary coffee and water
Parking
Convenient parking is available in front of our facility. Accessible parking spaces are located near the main entrance.
Privacy & Confidentiality
We respect patient privacy and comply with all HIPAA regulations. Medical information will only be shared with individuals authorized by the patient.
What to Bring for Your Loved One
If you're visiting someone receiving care, consider bringing:
- ✓Comfortable clothing
- ✓Personal care items (as needed)
- ✓Reading material or entertainment
- ✓Snacks (if approved by medical staff)
- ✓Positive encouragement and support
Visitor Conduct
To maintain a healing environment, we ask that all visitors:
- •Keep voices at a reasonable volume
- •Limit cell phone use to designated areas
- •Respect “No Visitors” requests
- •Follow all staff instructions
- •Refrain from smoking anywhere on the property
Questions or Concerns?
If you have questions about visiting a patient or need assistance during your visit, please don't hesitate to ask our staff. We're here to help.
Call us at (408) 919-4727
Your support means the world to our patients. Thank you for respecting our guidelines and helping us maintain a safe, comfortable environment for everyone.