Patient Resources
Information and Services for Our Patients
At Oakridge Medical Center, our patients are our highest priority. We've designed our facility to provide a safe and comfortable healthcare environment where every patient is treated like family. Our goal is to make your healthcare experience as smooth and stress-free as possible.
Patient Services & Resources
Insurance & Payment
Oakridge Medical Center accepts most major insurance plans including:
- ✓Medicare and Medicaid
- ✓Private insurance carriers
- ✓Workers' compensation
- ✓Most HMO and PPO plans
We're committed to making healthcare affordable and accessible. Our billing team can help you understand your coverage and payment options.
Patient Rights & Responsibilities
We respect each patient's dignity and individual needs. All patients have the right to:
- •Receive quality medical care regardless of background
- •Understand their diagnosis and treatment options
- •Access their medical records
- •Voice concerns or complaints
- •Refuse treatment
Medical Records
You have the right to access your medical records. Requests can be made through our front desk or by contacting our medical records department directly at info@oakridgemedical.org.
Advance Care Planning
Advance directives are legal documents that let you specify your future medical care preferences. These important documents help ensure your healthcare wishes are honored and protect your right to accept or decline treatment. Our staff can provide information and resources to help you create advance directives.
Patient Amenities
We want you to feel comfortable during your visit. Our facility offers:
- ✓Complimentary Wi-Fi throughout the building
- ✓Comfortable waiting areas
- ✓Accessible facilities for patients with disabilities
- ✓On-site laboratory services
- ✓Digital X-ray capabilities
What to Bring to Your Appointment
- ✓Photo identification
- ✓Insurance card(s)
- ✓List of current medications
- ✓Medical history information
- ✓Form of payment for any co-pays or fees
Questions?
For questions about patient services or to schedule an appointment:
Call us at (408) 919-4727